Below are some of the most frequently asked questions at
Pondscapes of Charlotte. If you have any other questions, feel free to call us at 704.400.6864 or click here to
contact us.
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What is the best advice you can give when having a water feature installed? |
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Do your homework and select your company wisely. |
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What is the best way to choose a Water Feature installer? |
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Our experience leads us to believe the best way to choose a water feature installer is through referrals. Let’s face it--the business person you’re talking to is probably trying to sell you something. Referrals have no ulterior motive--they’ll just tell the truth . . . And keep in mind that everyone believes their water feature looks great the first few months after it is completed. The key is, do they still like that company one year later? If possible, references of one year since installation are recommended. |
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What does a water feature cost? |
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Our features range in price from $1,500 for a pondless reservoir with a bubbling boulder to whatever your imagination can dream up. Once you have designated Pondscapes of Charlotte as the best installation company for you, give us an idea of how much you want to invest in a water feature and we will design one that meets your criteria and investment goals. |
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How much maintenance is involved? |
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There are basically two types of features, water gardens and pondless features. One of the first questions Pondscapes of Charlotte will ask you is: Are you a gardener? If the answer is “no,” we recommendation you get a pondless feature or a pond and let us service it for you. Water gardens are just that, gardens. They need tending just like your flower garden, rose garden or vegetable garden. Nothing can replace the joy of watching fish as they grow and frolic in your pond, but both features are extremely enjoyable. |
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What is a Certified Aquascape Contractor? |
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- QUALITY - Aquascape Designs has a rigorous quality control program for CACs.
- CONTINUING EDUCATION - There are many opportunities for CACs to improve their pond building skills or business skills. We are required to have a minimum number of class hours to maintain our CAC status. A one- or two-day class does not make a quality pond installer.
- KNOWLEDGE - A CAC has the knowledge to answer any question about Aquascape products.
- CUSTOMER SERVICE - A top priority! Review board acts on customer complaints.
- DEDICATION - These contractors are established pond building professionals.
- REVIEW BOARD -All CACs must pass a review board of peers who review referrals, photos, required essays and customer testimonials.
- CHARITY- While it is not required of a CAC, it is strongly encouraged that all CAC’s provide charitable work whenever possible.
- CERTIFIED AQUSCAPE CONTRACTORS - rise above the competition and when you choose a Certified Aquascape Contractor you can be assured you are getting the best in the business.
Done right! The first time.
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How do we get started? |
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You start by calling or emailing us with your name and phone number. We will return your call or e-mail promptly and begin by sending you an informational packet in the mail, detailing the lifestyle advantages of owning a water feature, the superior product we install, and our certification information. We also enclose a video DVD containing a wealth of information. Viewing this video assures us you will not overlook any aspect of your new feature at the time of your design consultation.
We will make an appointment with you and your spouse to discuss the design and installation of your feature. We will design a one-of-a-kind, custom creation that fits your space and budget--like only Pondscapes of Charlotte can. We will also answer any questions you may have at that time. We do charge $75 for that design consultation; however if you choose to have Pondscapes of Charlotte install your feature, this fee will be deducted from the installation price. At the time of the design consultation, we will give you a price quote for your feature.
Because of the demand for Pondscapes of Charlotte water features, at certain times of the year we may be booked a few months out. Your patience is appreciated--and remember, there is a reason we are booked so far out! |
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What is the Pondscapes of Charlotte Communities Program? |
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Each year, Pondscapes of Charlotte selects a limited number of highly visible locations each year to install a beautiful water feature at a discounted rate. We have developed a program in which everyone involved wins. The winning applicants get a beautiful water feature to draw in members/customers at half the cost of what it would have cost to install otherwise. Pondscapes of Charlotte receives high visibility exposure and signage on the feature. Both participants are working to beautify and educate the community on water conservation and eco-friendly landscaping.
Click here to learn more about the Pondscapes of Charlotte Community Program. |
The water feature is absolutely beautiful in all aspects. Everything was extremely well done and handled in the most professional manner. Saying thank you is not sufficient to say how much what you have accomplished for me. I am very grateful."